(832) 609-4495 ▪ Pearland, Texas 77584 ▪ mendoza15.edith@gmail.com
www.linkedin.com/in/edithmendozahernandez
EDUCATION
C. T. Bauer College of Business, University of Houston, Houston, Texas May 2025
Bachelor of Business Administration in Management Information Systems, GPA 3.3
Ted Bauer Undergraduate Business Scholar – Full Ride Scholarship Recipient
Study Abroad Greece, March 2024
Relevant Coursework: System Analysis and Design, Database Management, Information Systems Development Tools, Transaction Processing, Energy Trading Systems
EXPERIENCE
Gulf Coast Educators Federal Credit Union, Pasadena, Texas August 2018 – January 2023
Senior Teller
· Analyzed and evaluated employee product selling percentages to identify areas for improvement and increase sales by 10%
· Analyzed customer banking transactions to detect common patterns of suspicious behavior
· Performed manual fraud reviews to detect fraudulent transactions and reduce fraud losses by 20%
· Balanced bank cash vault handling up to $1,000,000.00 daily
· Supervised 15 tellers handling transactions
· Acted as manager on duty as needed to ensure efficient operation of the branch
· Reviewed up to 300 remote check deposits daily, ensuring accuracy and compliance with regulations
Kendra Scott, Houston, Texas August 2016 – August 2018
Visuals Team Leader
· Conducted training sessions and mentored team members, resulting in a 15% increase in productivity and accuracy
· Organized and displayed inventory for season launches
· Led teamwork exercise meetings to foster team cohesion and improve customer service
Houston Metropolitan Cardiology Associates, Houston, Texas August 2013 – August 2015
Medical Assistant
· Managed 40 patients per day in a fast-paced specialty clinic
· Provided accuracy in patient documentation with Electronic Health Records
· Administered EKG and stress tests along with taking vitals
· Reviewed INR blood test and reported high risk patients to doctor
ACTIVITIES
Management Information Systems Student Organization (MISSO), Spring 2023 – Present
Houston Livestock Show and Rodeo, Safety Committee Volunteer, Spring 2015 – Spring 2023
· Hosted fundraisers for Houston Rodeo Scholarship winners
· Responded to emergency medical need during rodeo season
SKILLS
Fluent in Spanish
Microsoft Excel, Word, PowerPoint
Java, SQL, JavaScript, HTML