(832) 609-4495 ▪ Pearland, Texas 77584 ▪ mendoza15.edith@gmail.com

www.linkedin.com/in/edithmendozahernandez

EDUCATION

C. T. Bauer College of Business, University of Houston, Houston, Texas                                                       May 2025

Bachelor of Business Administration in Management Information Systems, GPA 3.3                                        

Ted Bauer Undergraduate Business Scholar – Full Ride Scholarship Recipient

Study Abroad Greece, March 2024

Relevant Coursework: System Analysis and Design, Database Management, Information Systems Development Tools, Transaction Processing, Energy Trading Systems

 

EXPERIENCE

Gulf Coast Educators Federal Credit Union, Pasadena, Texas                                           August 2018 – January 2023

Senior Teller

·       Analyzed and evaluated employee product selling percentages to identify areas for improvement and increase sales by 10%

·       Analyzed customer banking transactions to detect common patterns of suspicious behavior

·       Performed manual fraud reviews to detect fraudulent transactions and reduce fraud losses by 20%  

·       Balanced bank cash vault handling up to $1,000,000.00 daily                                                           

·       Supervised 15 tellers handling transactions

·       Acted as manager on duty as needed to ensure efficient operation of the branch

·       Reviewed up to 300 remote check deposits daily, ensuring accuracy and compliance with regulations

Kendra Scott, Houston, Texas                                                                                            August 2016 – August 2018

Visuals Team Leader

·       Conducted training sessions and mentored team members, resulting in a 15% increase in productivity and accuracy

·       Organized and displayed inventory for season launches

·       Led teamwork exercise meetings to foster team cohesion and improve customer service

Houston Metropolitan Cardiology Associates, Houston, Texas                                     August 2013 – August 2015

Medical Assistant

·       Managed 40 patients per day in a fast-paced specialty clinic

·       Provided accuracy in patient documentation with Electronic Health Records

·       Administered EKG and stress tests along with taking vitals

·       Reviewed INR blood test and reported high risk patients to doctor

ACTIVITIES

Management Information Systems Student Organization (MISSO), Spring 2023 – Present

Houston Livestock Show and Rodeo, Safety Committee Volunteer, Spring 2015 – Spring 2023

·       Hosted fundraisers for Houston Rodeo Scholarship winners

·       Responded to emergency medical need during rodeo season

SKILLS

Fluent in Spanish

Microsoft Excel, Word, PowerPoint

Java, SQL, JavaScript, HTML